Terms of Business

  1. East Cornwall Handyman is a trading name of Codewind Limited a company registered in England number 10059246 and whose registered office is at 1 West Darite Terrace, Crows Nest, Liskeard, Cornwall, PL14 5JR
  2. Our commitment to you is to provide the specified goods and/or services as set out in the Estimate or Quotation at the required time to a reasonable standard. The Estimate or Quotation will contain the main terms of the contract such as price, duration of the work and payment terms. When you agree to us starting work, you are entering into a contract on the terms set out in the Estimate or Quote.
  3. We may also agree to work on an hourly basis. We will keep a record of the time taken to complete the job and you agree to pay us for that time at our agreed hourly rate currently £40 for the first hour and £7.25 per quarter hour thereafter.
  4. Your commitment to us is to make the specified payment upon completion of the work or according to the payment schedule we have agreed with you in advance. 
  5. If at any stage our service falls below the standard you expect you must inform us right away so that we can rectify the issue.
  6. Claims regarding damage, short delivery, non-delivery or quality of work cannot be entertained unless notified to us in writing within seven days of the provision of the goods or completion of the specified services.
  7. The date of completion specified by us is an estimate only. Time for delivery shall not be of the essence of the contract and Codewind Limited shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the work. Delays may be caused for example by bad weather or delays in obtaining materials.
  8. You must ensure that we are able to start work promptly upon arrival at the property. If we are delayed due to factors within your control such as, but not limited to, unavailability of keys, unavailability of power then we reserve the right to levy additional charges based on our published hourly rate.
  9. Where we work as sub-contractors under the instruction of a main contractor, the main contractor assumes all responsibility for ensuring that the work meets all necessary safety standards and Building Regulations.
  10. Where we provide a quotation for a job that requires excavation, this is provided on the assumption that the excavation is clear of buried services such as water, gas and sewer pipes. If these are encountered or damaged then the job will revert to an hourly rate basis until these obstacles are overcome.
  11. All risk in the goods shall pass to the customer upon delivery.
  12. Payment will be required upon completion of the work unless we have agreed payment in stages or you have opened a credit account with us prior to the commencement of work.
  13. Where goods are supplied as part of the contract, such goods will remain our property until all debts owed to us by you for goods and services previously or subsequently supplied by us to you (under this or any other contract between you and us) have been settled in full. Payment in full shall include the amount of any interest or any other sum payable under this contract or any other contract between you and us.
  14. Where credit arrangements are agreed, payment will be due fourteen days from the date of our service or the supply of any goods.
  15. No right of offset exists between credit account orders and non-credit account orders.
  16. All overdue accounts will be subject to interest (both before and after judgment) charged at a rate of 8% above the base rate of the Bank of England from time to time as prescribed under the Late Payment of Commercial Debts Regulations 2002 and the Late Payment of Commercial Debts (Interest) Act 1998.
  17. In the event that Codewind Limited needs to take measures to recover any overdue debts, you, as the customer, are liable to reimburse Codewind Limited for its costs.
  18. We may suspend the provision of goods and/or services and/or your account with us and terminate this contract immediately if: (a) You fail to comply with these terms and conditions, and any other terms relevant to the goods and/or services or your account; or (b) You become bankrupt or are unable to pay your debts; or (c) You pass a resolution for winding up or if a court makes an order that you are to be wound up (in either case other than for the purpose of reorganisation); or (d) A receiver, manager or administrator is appointed over any or all of your assets; or (e) You make a compromise or arrangement with, or for the benefit of, your creditors.
  19. If we suspend the provision of goods and/or services or close your account for any reason you must immediately settle all and any outstanding invoices plus any further costs incurred by us for services and/or goods already provided which shall immediately become due and payable.
  20. We may vary these terms and conditions and if we send you a revised version of these terms and conditions together with a notice stating when such revised terms will come into force and you continue to make use of the services and the credit account after such date, then you will be deemed to have accepted such revised terms.
  21. Any notice, invoice or other documents which may be sent under these terms and conditions shall be deemed to have be duly given if left at or sent by post to the registered address or principal place of business or such other address as may at the relevant time have been notified to the party giving the notice pursuant to this provision.
  22. We may assign, novate or subcontract all or part of this contract and you shall be deemed to consent to any such assignment novation or subcontract. This contract is personal to you and it may not be assigned by you.
  23. Failure by either party to exercise and enforce any rights conferred by these terms and conditions shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement thereof or any right on any later occasion.
  24. The contract and these terms and conditions shall be governed and interpreted in accordance with the laws of England and you agree to submit to the exclusive jurisdiction of the courts of England.