Covid-19 Information

We are open!

We are available for our usual range of repairs but some will be easier to carry out safely during the pandemic than others. Outside work and work in empty properties will be straightforward. Inside work in occupied houses will be more difficult. For this reason we have drawn up the following precautions for working during the Covid-19 pandemic:

  • When we arrive at your property, we will stand back from the door to allow you to let us in but maintain a safe distance.
  • We will wash our hands before entering your property and again when we leave using our in-van handwash.
  • Please open all the internal doors that provide access to the work area so that we don’t have to touch them.
  • It will be safest if customers remain in a separate room whilst work is carried out. Where this isn’t possible a distance of at least 2 metres must be maintained at all times.
  • We will bring our own refreshments. Under normal circumstances we always welcome cups of tea and coffee from customers but this is not advisable at the moment.
  • You must call us and cancel any job if you or anyone in your home has Coronavirus symptoms.
  • We will call you and cancel if any member of our staff or immediate family has Coronavirus symptoms.
  • We strongly recommend that vulnerable people or customers in high-risk groups limit work to emergencies such as leaking pipes.

Materials can take a bit longer to source as suppliers are operating reduced service in this area but most jobs will still be possible. If you have problems with your Heating or Boiler or Electrics we can recommend you to other tradesmen that are working and can help.

We look forward to helping you.